Introducing Hefei JOJO Fast Charge Technology Co.,Ltd.

As one of the leading enterprises in the power distribution industry in China, Hefei JOJO Fast Charge Technology Co.,Ltd. is dedicated to revolutionizing the new energy field. With our extensive experience in production since our establishment in 2002, we have become a trusted name in the industry.

Our commitment to innovation is evident through our numerous international invention patents, which have propelled us to the forefront of the industry. We are proud to be the only enterprise in China to have passed the prestigious KEMA certificate, further solidifying our position as a reliable and high-quality provider.

At Hefei JOJO Fast Charge Technology Co.,Ltd., we specialize in the research and development, production, sales, and operation of cutting-edge new energy solutions. Our state-of-the-art 350,000 m2 digital factory, located in the heart of China, enables us to deliver products that meet the highest standards of quality and efficiency.

With our strong commitment to sustainability, we have been recognized as a national Torch Program industrialization demonstration project, showcasing our dedication to promoting eco-friendly practices. Our annual output value exceeds 5 billion RMB, a testament to our success and growth.

Join our global team of over 2000 employees and experience the difference that Hefei JOJO Fast Charge Technology Co.,Ltd. can make in your power distribution needs. Choose us for reliable, innovative, and sustainable solutions.

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[1] Source: Product Manual - Hefei JOJO Fast Charge Technology Co.,Ltd.

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Customer Service

We at Hefei JOJO Fast Charge Technology Co.,Ltd. understand the importance of providing exceptional customer service. Our team of experts is ready to assist you with professional product advice and various purchase options. Whether you have questions or need assistance, our customer service representatives are available to communicate with you in English or Japanese. You can reach out to us through email at any time, and we guarantee a response within 24 hours during working days. Rest assured, every customer receives personalized one-on-one service to ensure a satisfying experience.

Storage and Transportation of Equipment

When it comes to the storage and transportation of our equipment, we prioritize the safety and protection of our products. During transportation, we take necessary measures to secure the equipment, preventing any potential damage caused by strong vibrations or bumps. However, upon receiving the package, we recommend checking for any signs of damage. In case of transportation damage, please contact both the transportation party and our company to resolve the issue promptly.

Once you open the box, it is crucial to verify the contents against the provided packing list. This step ensures that all the expected items are included and in proper condition.

For storage, we advise keeping the packed equipment in a room with a relative humidity of no more than 80% and an ambient air temperature ranging from -10ºC to +40ºC. It is essential to choose a storage place that is dry, clean, and allows for proper air circulation. Additionally, ensure that the storage area is free from any harmful gases and strictly avoid storing the equipment alongside corrosive substances.

FAQ

Q1. Are you a factory or trading company?

A: We are a professional manufacturer of new and sustainable energy applications.

Q2. What is the warranty?

A: Our products come with a 12-month warranty. During this period, we provide technical support and replace any faulty parts free of charge. Customers are responsible for the delivery costs.

Q3. What are your terms of payment?

A: We require a 50% deposit via T/T, and the remaining 50% must be paid before delivery. We will provide you with photos of the products and packages before you make the final payment.

Q4. What are your terms of trade?

A: We offer various terms of trade including EXW, FOB, CFR, CIF, DAP, DDU, and DDP.

Q5. How long is your delivery time?

A: Generally, it takes 3 to 7 working days to deliver the products after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q6. Can you produce products according to samples?

A: Yes, we can produce products based on your samples or technical drawings. We have the capability to build molds and fixtures.

Q7. What is your sample policy?

A: If we have ready parts in stock, we can supply a sample. However, customers need to cover the sample cost and courier charges.

Q8. Do you test all your goods before delivery?

A: Yes, we perform a 100% test on all our goods before delivery.